“The culture is created at the top and reflects all the way down. Michael O’Leary is a twat. Can I say that, Mrs Lawyer? He is. There’s no getting round it. And Ryanair, the airline he has built in his image, is a twattish airline that treats both its staff and its customers with contempt.” Comment by Carole Cadwalladr.
www.guardian.co.uk
Tag Archives: disaster
The Legacy
“It would have been nice to let Bush’s two terms marinate a while before invoking Herbert Hoover and James Buchanan from the cellar of worst presidents. But then—over the last two weeks—he completed the trilogy of national disasters that will be with us for a generation or more.” Timothy Egan assesses the Bush Presidency.
egan.blogs.nytimes.com