Want people to behave better? Give them more privacy

“Team members had a kind of collective privacy—they were hidden from the constant scrutiny by management and other workers, even though within their shared workspace they were still visible to each other. The effect was to shrink the size of the surveillance audience and confine it to people the workers had a personal connection with. This kind of ‘privacy within team boundaries’ has been associated with better results in many workplaces, from Google to hospital emergency rooms.” David Berreby quotes research suggesting that workers often are more productive in an environment that does not monitor their every move.